FAQ

CAN I BRING MY OWN SKATES?

Yes, of course! At iceHQ, we don’t charge for skate hire, so if you forget them, we still have you covered at no extra charge.

WHAT RENTAL SKATES DO YOU OFFER?

We have premium CCM rental skates in both ice hockey and figure skate styles, as well us our clip up rental skates.

WHAT IS THE MINIMUM AGE TO ICE SKATE?

3 years and over is the recommended age to enter the ice. For young children who have never ice skated before, we offer skate aids for $5 per hour. Young children can sit on our kangaroos and hold onto the handles while an adult pushes them around. All children must wear a helmet for safety. 3 year olds must not hop off the kangaroo while on the ice.

WHAT CLOTHES SHOULD I WEAR TO THE RINK?

iceHQ is an ice rink.. so it’s a little chilly - We recommend wearing a warm coat, gloves and thick socks. If you plan to spectate, we have a warm cafe and upstairs lounge to watch and relax.

IS THERE SOMEWHERE TO STORE BELONGINGS?

Yes. we have locker hire available for $5

I'M NOT SKATING, DO I HAVE TO PAY TO ENTER?

Spectators are always welcome to visit and enter for free.

HOW LONG ARE THE SESSION TIMES?

During our general public skate sessions, you can stay as long as you like! Check our public skating drop down box for all updated times.

WHAT PAYMENT OPTIONS ARE AVAILABLE AT RINK?

Most options are covered - we accept Visa, Mastercard, American Express, cash payments and EFTPOS.

CAN I BRING FOOD TO THE ICE RINK?

No, we do not allow any ‘outside’ food and drink (accept bottled water) During public skate times, our cafe prepares a range of delicious hot/cold food and drinks.

DO YOU HAVE ANY HELMETS OR PROTECTIVE WEAR?

Yes. We have wrist/elbow and knee guards, as well as helmets in various sizes at skate hire. All protective items are free of charge whilst skating.

DO YOU DO BIRTHDAY PARTIES?

Yes, we do! For pricing details, please visit our Birthday Parties page.